I think it is very important to have the shopping experience be more accessible and efficient for disabilities. I think that should be thought through when designing a store space and shouldn’t be ignored or subsided. In previous DHM classes we were instructed to design stores or products for an older individual and those projects have really made me understand the importance of their perspective of the shopping experience. My oldest item that I have is a ring that has been passed down through 5 generations on my Moms side of the family. There is a lot of sentimental value in something that is cherished through so many memories and lives.
We went over a few pros and cons of market research and design research and I think that design research is a lot more effective because you are creating something that you know has a need in the market due to your research on the topic. The five steps in the empathic design process are observation, capturing data, reflection and analysis, brainstorming for solutions, and developing prototypes of possible solutions. I think that all of these processes are important because they all need each other to reach its fullest potential. There were a lot of creative ideas from the design probes exercise. It taught me that there are still a lot of things that can be designed for people’s day-to-day lives and that the sky is the limit with empathetic design.